bt smart hub 2 hidden settings

10:38 AM I'll try and check later this week against a spare BT Business Hub 5 model. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . Thanks. 2.4GHz runs at least 30 Mbps, are you streaming five 4k UHD streams at the same time or something? What's the least amount of exercise we can get away with? Thanks 0 Ratings 1 REPLY Dippu Expert on 11-05-2020 9h23 6,426 Views Visit this address in your browser of choice: 192.168.1.254 Go to Advanced settings. Switching Smart Setup on and off on the BT Smart Hub 2 Most of the affected users have iPhones running iOS version 14.4.2, but we have seen other types of controller, such as Android devices,affected by this issue as well. On your device search for your network and enter your password exactly as shown. Well update this post with any further newsas and when we receive it. If you haven't done a factory reset, it may be that you didn't fully complete Smart Setup when you connected your device. Rebooted Smart Hub and both my Sonos speakers and everything is back working (as is my scanner). The steps are as follows: Step 1 Changing DNS Settings First make sure you are either connected via ethernet cable or WiFI to your BT Smart Hub. Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. >. You can learn more about how to do this using these steps: Please be aware, turning off 5GHz could affect the speed at which other devices connect through the network and should only be considered a temporary workaround. Thats great to here. This is found on the back of the router and on the removable card. Scan the QR code to enter your hubs details automatically. Guide to the BT Business Smart Hub. No problem. Cleverly, the security password is the same for both networks and can only be changed for both. Pretty obviously really if I look at an old BT modem. It looks like the 'Bridging' button simply does not work. Ill ask my man at BT. Then go to http://192.168.1.254 which is your BT hubs personal website which you can access to change settings, then click on Advanced Settings and type in your Admin password which can be found on the info card on the back of your BT hub box. 01-10-2020 Can Nigeria's election result be overturned? The company did not reveal why the problem was occurring. all fixed. What? If you have changed it and now forgotten it, you can use the. This topic has been marked solved and closed to new posts due to inactivity. Page 1 welcome this is your wi- router guide setting up your wi- router Connect your bre box (the wall unit) to the red WAN port on your router using the cable . Ive got a man from BT ringing me during the week so I will report back what happens. It can. Need support for other hubs and routers? This wasnt an option for me however as my router isnt near any of the speakers. You'll find all your features and services in the "My Extras" section. It comes with 5 antennas, Dual AC Wi-Fi, 4 giga ethernet connections, USB Ports and like all of the other hubs . 2) ClickWireless. So I come back to my original question, having found this internal switch then how do you use it on a FTTC Smarthub 6 without access to the WAN? Configure the modem for transparent bridge or modem only mode. My Netduma then manages DHCP under 192.168.88.1 Save Turn everything off Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. I think the key is to set it all up with 5ghz turned off then turn on when you are happy sonos is working correctly. You can't exit the first few steps. It is, I have tried iboth a residential and Business FTTP Smarthub on my connection. Furthermore, the BT Smart hub 2 supports 802.11 b/g/n/ac 33 MIMO on 2.4 GHz, and 802.11 a/n/ac 44 MIMO on 5GHz. (the macaddress is the same as the wifi router apart from a few letters.) I have got fed up trying to clear the problem using the instructions given by the app as has my wife! 8:37 AM. Enter the admin password. I saw another suggestion to disable the private address under Wi-fi on iOS and this has cured the problem for me whereas putting hub into wireless mode 2 and re-setting router made no difference. In order to be able to do this more easily, I suggest taking regular opportunities to be mindful with your daily tasks and set aside a little time to carry out a meditation practice each day.There are many, many times when you need money for something but don't have it on hand. Then you can use the Orbi router in Router mode.3. BT have let us know that they are working towards pushing a fix to affected routers over the next 4-5 weeks. Navigate Advanced Settings > Log in > Broadband > Internet. Fortunately, fixing them is pretty easy and, with my help, you'll soon have the router working the way that you want. 10:43 AM. it's dns-hosts - but you don't set the DNS lookup there it's under myNetwork/ip-address which I suspect has a different version for the home one. With the FTTC smart hub in bridge mode, it should behave just like any other DSL bridge modem (like the discontinued Openreach VDSL2 modems). Fix problems or report a fault with our troubleshooter. Open a new web browser Type 192.168.1.254 into the address bar This will open the Hub Manager If you want to make any changes to the hub settings, you'll need the admin password. Broadband speeds Sorry, we're still checking this file's contents to make sure it's safe to download. Click OK. If the device you're using it on has connected to your Hub before and completed Smart Setup already, it won't appear again. hmm, I wonder whether the 'DNS Hosts' page is also hidden on the 'Home' version of the Smart Hubs? An irritating new glitch has impacted unlucky BT customers nationwide who use BT's Smart Hub 2 router. BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. Check out our other help articles. The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. Slide the two parts of the hubs plug together until they click into place. Consequently I can't see why any-one would want to use a Smarthub, especially a Business version, simply as a modem. Choose Broadband. Clearly BT need to sort the router firmware but if you can live with downgraded security, the iPhone fix seems to work. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. Were aware of an issue affecting Sonos users with BT Smart Hub 2 routers that causes problems with connecting to players in a wireless configuration. I dont know how crap the BT router is feature-wise (I could take a guess), but can you make a separate SSID for 5GHz and put your Apple TV on that, while leaving your Sonos gear and phone on the existing 2.4GHz SSID? You can turn Smart Setup on or off in the Hub Manager. Make sure you've completed every step of Smart Setup. On this page, you can also change the Wireless Mode, selecting Mode 1, Mode 2 or Mode 3. Clearly there is both and issue with BT and the Sonos app for iPhone on this. BT added that an update for all users would be available by the end of May. - Albert Einstein, buy a sonos boost (BT refunded me the cost of this when I logged a complaint). It's designed to 'help' people that connect to the Smart Hub for the first time, by popping up a web page that shows you the free stuff you get with your BT internet connection. Also problems connecting to my wireless Canon scanner printer. Go to Solution. 7h47. Vodafone Broadband: Great prices but at what cost? So some transparency is needed so customers like myself know that this is a commonissue. Click, Switching Smart Setup on and off on the BT Smart Hub, Switching Smart Setup on and off on the BT Home Hub 4 or Hub 5, Click the appropriate radio button to turn Smart Setup on or off and then click, If at a later stage you want to find the features and services that you would have been offered during Smart Setup, you just need to log in to. The BT Home Hub 2.0 was a combined wireless router and phone. If it doesn't accept the admin password, click on Hint. You dont need to specifically mention Sonos devices when reporting this issue to BT as the information alone will be enough for them to recognize the issue youre facing. I have written a Troubleshooting Sonos on WiFi article - and I think Ill now add the Local Network permissions and Private Addresses issues to that article as theydorelate. Users have found that a temporary fix appears to be forcing the Smart Hub 2 to operate on only one frequency. The lights on your hub will change to green or flashing orange as it is setting up. Connect your devices Can anyone shed any light on this? ***Please Subscribe: Youtube have required creators, like me, to have at least 1000 subscribers! Look for the tab on the back of your hub. Accessing the Hub Manager using a Hub 3 or Hub 5. I also want to be able to repair and modify the frame. I would assume if you place hub in bridge mode, then any 3rd party router configured to use PPPoE and connected to one of the 3 LAN ports, can use the DSL port to access the internet. To turn the lights off go to Home, Hub light control. Click a dropdown for your model of Hub. As my previous experiments with a FTTP Smarthub showed (https://community.plus.net/t5/My-Router/Using-a-FTTP-Smarthub-6-on-a-Plusnet-FTTC-Service/m-p/165176) the FTTC and FTTP Smarthubs use the same firmware. Change the /internet part of the address to /routing. - edited BT Smart Hub 2 features advanced filters They filter out interference that can negatively impact on Wi-Fi performance. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Does anyone know if a Sonos Boost would resolve the issue? No, wiring a Sonos Boost would achieve the same effect that wiring any other Sonos player would. Check that you're connected to your Hub's network. 1 user liked/thanked this post: If none of these reasons seem to explain why you're not seeing Smart Setup, it could be that you are using a device that's not compatible. I believe I was one of the first to flag this issue up to BT around 3-4weeks ago. It only fires up when you open a browser. This will be rolled out in waves due to the high number of BT Smart Hub 2 units in customers homes, as well as making sure that the new firmware has no further issues and correctly resolves this problem. Just log in to http://www.bt.com/mybt and go to the "My Extras" section, where you'll find all the features and services that you would have seen through Smart Setup. Instead of responding individually it would be better if someone in a position to offer an overview could post a useful summary of where we are and what does/doesnt work. I may try the hardwired solution if things do not move fast. Hi, can anyone share their experience of switching their RBK53 system from AP mode to Router mode? This is caused by a bug in the BT Smart Hub 2s firmware (versionV0.26.03.01286)which prevents devices on the 5GHz band from communicating with devices on the 2.4GHz band, and vice versa. Along with the brand new router, the BT Smart Hub, come the same old problems that we've seen before. https://btbusiness.custhelp.com/app/categories/guide/a_id/43965/view/42397/c/5404/. Just log in to. - edited 01-10-2020 on Been running flawlessly for 2weeks now since running the system in this set up. My conclusion, which might well be wrong or oversimplified is that the Smarthub can be considered to be two separate devices, that is, a modem and a router, with a distinct internal WAN interface. BT's done a great job on this router. As 802.11ac only runs the faster speeds over the 5GHz network (the 2.4GHz part runs at old 802.11n speeds), you're potentially limiting the speed that your devices can connect to the network. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. If you're getting Smart Setup again on a device you've already set up, it may be that you have performed a factory reset on your BT Hub. They also advised if you are connecting to things like BT discs then you won't be affected (links into the boost post above). It can also be used as a VOIP phone through BT Broadband Talk. 03-10-2020 Time will tell if this is a permanent fix but its worked this evening. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and. BT Smart Scan technology icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube. Sonos tried to do a workaround but lasted an hour or so. Millions at risk of hacking from old routers, Street fighting in Bakhmut but Russia not in control, Saving Private Ryan actor Tom Sizemore dies at 61, Alex Murdaugh's legal troubles are far from over, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. The BT Smart Hub 2 firmware update issue is only related to the Private Address on iPhones issuein the way that they both result in a Cant Connect to Sonos situation. The best broadband providers in the UK in 2023, Choosing the right microSD card for your device, How to watch the 2022-2023 Champions League anywhere online, BT Whole Home Wi-Fi: A fully featured mesh Wi-Fi system, iD Mobile review: Some bargains, but service could be better. Anyone that still experiences issues on the latest firmware, please create a new topic or get in touch with Sonos Customer Care. Therefore, we can consider this issue closed. 00 dengfu e10 carbon fibre frame for bafang m600 m500 m510 motors add to cart $59. The default setting just adds a '-5' to the 5GHz network's name, which should do for most people. - edited You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.2. After trying to set bridge mode and saving (the save appears to hang) I eventually. I found only devices that left the house i.e my iPhone and my wifes iPhonehad the issue. There are at least adozen other things that also result in the same situation. I have now switched the 5GHz option off,which immediately sorted the problem. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only; Controlling the time when devices can access the internet on Smart Hub 2; Creating a Port . 11:58 AM. The router is now displaying hidden ssid. Switched it off on iPhone, instantly worked for the app. I currently have BT FTTP, BT Smarthub 2 as the router and an Orbi System in AP mode. Here's how: It's best that you complete Smart Setup to ensure that you get the most out of your BT Broadband features and services. Im paying for faster broadband than 135Mbps and I expect full functionality of my BT smart hub. You may need to reboot your Sonos devices by powering them down for 30 seconds and powering them back up. Make sure you keep your hub on all the time. Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. ensure Sonos all working correctly via boost with 5ghz still turned off. To turn this feature off go to Home, Smart Setup in the web management page, toggle the switch off and click Save. I saw the post about the public/private. Click the "On/off" button to turn Smart Setup on or off, Remember once you make any changes you'll need to save them. First, you need to connect to the router's web management page, so that you can change the settings that you want. Configure PPPoE (for BT, Plusnet etc) on the 3rd party router and it should connect to internet via the DSL port. I have disabled the bt fon and bt wifi to reduce my home network clutter. The default IP address is 192.168.1.254 but you can change that here. Thanks. At the bottom is a setting for Bridging. 30-09-2020 "This will be rolled out in waves due to the high number of BT Smart Hub 2 units in customers' homes, as well as making sure that the new firmware has no further issues and correctly resolves this problem.". Hopefully a further update will sort the problem shortly as I do not see why I should have to use a slower WiFi band in perpetuity. TwoiPads, a Mac book and a surface pro didnt have the connection issues even when put inairplane mode or turned off and on. A Sonos spokesman said on the audio firm's community forum that it had been in touch with BT, who were "aware" of the issue that is affecting a wide range of devices. I have this issue - I can confirm a cable into a Sonos Arc means my 4x Sonos Play:1 devices now work and the whole system is much quicker. This will open the Hub manager. Connect using the QR code 9:48 PM. The unit has a minimalist two-tone black front, with the only obvious design features being a BT logo and. We hope you'll join the conversation by posting to an open topic or starting a new one. The handler switched off 5ghz frequency remotely. However, I agree with some of the comments. My download speeds are now too low to stream things on my Apple TV with 5ghz turned off so Ive had to turn it back on, and now of course my Roam is no longer showing up in the Sonos app. ie. The router is now displaying hidden ssid. For help getting started with all your products and services, visit our welcome pages>, Coronavirus: Delivery, installations and repairs, BT Home Hub 5 - Information and troubleshooting guide. Yes its not ideal. Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem', 01-10-2020 11-05-2020 Had to resort to switching off 5GHz, What the BT handler said to me when I questioned losing 5ghz, The 5 Ghz band is only faster than the 2.4 Ghz band when in the same room as the hub and this is only really above 135Mbps for most applications you would not notice any difference ,The 2,4 Ghz is a stronger signal penetrating walls etc. Plug the microfilter into the socket. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices.

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