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This article has been viewed 121,648 times. Usually, there will be a straightforward and user-friendly way to dispute a charge over the phone, on the web, or through their online banking app. Set up a new TollTag Account, pay a ZipCash bill, manage your existing TollTag account or other services. The vehicle was sold, transferred, leased or rented to another party before the toll transaction occurred. As the North Texas Tollway Authority creeps more and more into our lives, drivers continue to have fits over steep fees levied when toll bills arent paid on time. On 1-12 the toll was $40 for the same route. NTTA sent me a bill in June. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Due to traffic, I couldn't get over to avoid the toll road. Charles Evans says he received a bill for $518 for about $18 in tolls. As a ZipCash customer, you can review account details and Notices, download transactions, make a payment, dispute a previous Notice and monitor the status of a dispute by clicking on the login button below. When you complete your forms, attach any documents or other information that you intend to use as evidence to support your claim that you are not responsible for paying the toll or penalties. They should have to prove they have contacted the people they "claim" and cannot prove they have reached out to. The vehicle was reported stolen before the toll transaction occurred. Please make a note to this file that We were the victims of a crime called Title Jumping. Got a second notice in Sept. 2022 now saying I owed $14.28 (late fees on the $2.61). If you have a dispute or question about a letter you received from Professional Account Management, LLC (PAM) regarding outstanding violations, the FasTrak Customer Service Center is unable to assist you. Click on 'Open a Billing Dispute'. I research the plate on my own and find out it's a 2010 Ford F150. I filed another dispute and called NTTA back. Keep copies of your dispute letter and enclosures. For more tips from our Legal co-author, including how to download the forms to request a hearing, read on! What are the Goth Kids called South Park? How It Works Follow These Steps Step 1 Select Travel Date & Time Step 2 Select Parking Location & Prepay Step 3 Enter the airport using a lane marked TollTag or QR Code, depending on the method selected on your booking reservation Step 4 Park your car in the location indicated on your booking reservation - Terminal or Express North Step 5 TxTag /tkst/, operated by the Texas Department of Transportation (TxDOT), is one of three interoperable electronic toll collection systems in Texas. USPS tracking number A fair and reasonable fee. After living here from almost three years, I've started to figured out that the NTTA (North Texas Toll Authority) is pretty unethical in their billing practices. hkoH|ZZ%jFjU6+!>{!$iIImeav9F(1pDrM$RJe1a-1+KGXJpXFXN+1Y.#V$p%n49C q)bf#* H*Ap,)1sD (%P``QD(`J f (0w!Q,?pReE\W(WS}_.g]TeG7Wl_giVfrryqOIZ"g{p`%(]I f}H )KQUN/iht{U?eaIIEwlZ]CV7lv]Dtf{tDG=s8[gQ,|\W]6KJ*2l >t35X_|CF0FnPOk,W&K!a2e>eu|n& .BE)Wxu\Qep,tjh.n>Vu4}mG2KCV+Rz5UOK LW`XO`[4{NXO>|/Y5J? *^$!OK{?N+Am1p(. For more information, please see our ZipCash is just one of two ways to pay for NTTA toll road use. Under Texas law you may be able to dispute these charges if you meet one of the following criteria: The NTTA says it's an issue with the Tx Tag department. Chester, PA 19016. Director, Government Affairs@email. I paid the charge reluctantly, however it seemed highly suspicious that the first time I hear about this is almost a year later. The driver of that car ran up toll bills of nearly $700. We work hard for our money so NTTA can take it away. I went from Kansas to Texas and back from Texas to Kansas twice in 2021. 3 Children Killed, 2 Wounded in Ellis County Home; 1 in Custody: Sheriff, Texas House Plans to Pass Largest Property Tax Decrease Ever,' Speaker Phelan Says, Actor Tom Sizemore, of Saving Private Ryan,' Dies at 61. Type text, add images, blackout confidential details, add comments, highlights and more. I didn't mean to but was in it any way, then I got a $29.19 bill in a 3minute time line. TxDOT currently operates approximately 253 centerline miles of toll roads in the Austin (Central Texas Turnpike System), Houston (Grand Parkway/SH 99 and SH 249), and Dallas & Ft. Worth regions. If found guilty, the registered owner of the vehicle can face fines of up to $250 per unpaid toll in addition to court administrative fees. hb``a``ZT In Collin County, this is normally in Precinct 3-1, and 3-2 in Plano or in Precinct 4 in Frisco, Texas. Payment location types and available services are defined on each tab. Customer service sucks they do not care about customers they just want money they are out of their minds if they think I am going to pay for something I already paid for . If you would like to dispute your toll due to the vehicle (or license plates) being sold, leased, rented or stolen at the time of the violation please fill out and return this form. I have a picture as proof, Desired outcome: By phone: 469-801-3662 For example, the San Joaquin Hills Transportation Corridor Agency in California allows you to contest a violation either online or through the mail. The valid reasons for disputing mail are listed on the page and must be selected. This article was written by Jennifer Mueller, JD. I called NTTA and explained the vehicle was sold prior to these tolls. Texas toll calculators for cars, trucks, SUVs, RVs and buses. endstream endobj 49 0 obj <>/Metadata 2 0 R/Pages 46 0 R/StructTreeRoot 6 0 R/Type/Catalog>> endobj 50 0 obj <>/MediaBox[0 0 612 792]/Parent 46 0 R/Resources<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 51 0 obj <>stream EspressoOrElse 1 yr. ago I was just on the phone with their customer service this week. Box 2000. 9505510311952217112793 The Ombudsman will respond in writing regarding the disposition of your concern. Wrongful charge and terrible customer help desk, North Texas Tollway Authority [NTTA] contacts, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Christmas - December 23-26. Fact #4 - My current vehicle which I own has a Louisiana license plate. When you receive your ZipCash bill in the mail, you have two ways to opt-in to electronic billing: 1 Scan the QR code on your bill with your smartphone Or 2 Visit our Online Customer Service Center to enter your ZipCash Account ID and the unique PIN found at the top of your statement How we handle your concerns: Assessment/Examination of Your Concern We research all concerns you bring to our attention. For more tips from our Legal co-author, including how to download the forms to request a hearing, read on! This crazy the billing period stated was between 12/25/2022 to Can you believe this. Resolving chargebacks takes time and patience, but by sticking with it, being responsive and providing full and proper documentation, you can avoid financial loss to your business. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Sep 22 2021. Today (Sept 12th), I received a "First Notice of Nonpayment" from NTTA. Just like that, your appointment is reserved! They returned my check twice. Remove the late charges, deduct the $2.94 from my ZIPCASH account. Many of these toll roads have automatic payment systems to smooth your commute and reduce the jams created by requiring drivers to stop at toll booths. Fact #5 - D&M Leasing company is not located at my address in Louisiana. Do not charge me any more Texas fees. Any help/feedback is appreciated. : Kansas Turnpike Authority requires to fill-up Violation Contest Form. For example, if you receive a notice of violation from the Illinois Tollways, you can download an affidavit of non-liability form from the tollway's website, which you can fill out and submit. Report a Roadway Problem -@email All disputes concerning any ZipCash invoice or transaction, including any claim for damages, must be submitted in writing to: NTTA Customer Service Center, P.O. That person was an NTTA ombudsman. Because your case was turned over to a collection agent, you will need to contact them directly to discuss your case further. After speaking with a few personnel, I was told that the charges were my responsibility. Meaning I NTTA took out $10 from my account for usage on a car I do not own. That photo is transmitted to the state Department of Motor Vehicles, which provides the name and address of the registered owner of the car. To file a dispute, please use one of the following methods: By US mail: Valor Intelligent Processing c/o North Texas Tollway Authority PO Box 9036 Addison, TX 75001-9036 By email: Contact Us By Fax: 800-733-7721 NTTAs efforts are overseen by a nine-member Board of Directors. (Im assuming I received the letters at the address there because that is the County/ address where my car is registered) When living in Chambers I rented from a friend and she didnt tell me that I was receiving mail at that address since I moved. I've never had to dispute a charge with NTTA, but my experience is that most agencies are reasonable and want to work things out. We would like to have any negative information removed from all credit reporting bureaus. By email: @email Underhandedly right in the middle of the deal, NTTA works a deal with TXDOT, and now the private company who gave a verbal agreement they would not sue, collects the tolls for the next 50 years. To discuss your NTTA payment plans or concerns with your payment plan agreement, please contact NTTA directly at 972-818-6882 or 817-731-6882. I want my credit report clear, and this company held responsible for scamming people. June 29, 2022; seattle seahawks schedule 2023; psalms in spanish for funeral Staring in Irving the toll is $6.85, then $21.00 from industrial to 820, then $10 from 183 to 35 in fort. Two days later I received an email say the matter was resolved. Good Friday - April 7 & 8 Can you go to jail for not paying tolls in Texas? Hold the edges of the tag with 1 hand, then peel off the backing with your free hand. If you would like to talk with our NTTA ticket attorneys after reading this article, feel free to contact us at 214-321-4105. This article is intended to help those that are dealing the NTTA violations and/or citations. She said she went to the North Texas Tollway Authoritys website to dispute the charges, but her submissions were denied eight times. You usually can remedy this situation by checking and updating the status of your payment account. You can reach them via phone at 817-731-7277, email at customerservice@ntta. The program promises to review customer concerns in an impartial manner if a consumer cant get a resolution through customer service. More than $21 dollars NTTA is charging for a six mile stretch. Which is the best romantic novel by an Indian author? ZipCash is NTTAs electronic toll collection process for non-TollTag customers. To discuss your NTTA payment plans or concerns with your payment plan agreement, please contact NTTA directly at 972-818-6882 or 817-731-6882. . In 5 days round trip that is 400 hundreds dollars. Box 30945 / Salt Lake City, UT, 84130-0945. . Has anyone had similar experiences? Draw your signature, type it, upload its image, or use your mobile device as a signature pad. We sold this vehicle to the to the customer listed on the bill. You can contact me via email at [protected]@gmail.com. I paid it in full for $90.93. 6. You need the following information to dispute a transaction: Date of transaction. For some reason, I was charged $3.33 instead of the normal $1.11. NTTA will accept any of the documents above, however, we cannot accept a handwritten bill of sale or another type documentation of sale, even if it's notarized. For example, in California, the hearing must be scheduled within 15 days of the toll agency's receipt of your request. Fourth request Central Texas Regional Mobility Authority (Mobility Authority) If you do not have an electronic tag and you drive on roads operated by the transportation agencies above, you might receive two separate bills, depending on which roads you use. I was told if you do not use the tag for a year they will do that. Business Diversity -@email All was good until August when I received a bill from NTTA for toll transactions the first 30 days after the sale. This means that the extra $700 is comprised of either fraudulent charges or excessive and likely illegal administrative fees. Enter information about the transaction as prompted. Go to https://www.htallc.com/tollpass to access the Highway Toll Authority website and choose National as your rental agency. If you have any additional questions about your TollTag account or ZipCash bills, please call 972-818-6882 or visit our website at www.ntta.org. [1.5.1.0] NTTA Collections Service Center Contact Us For questions regarding your collections notice, call us at 866-277-3092 To discuss your NTTA payment plans or concerns with your payment plan agreement, please contact NTTA directly at 972-818-6882 or 817-731-6882 Or contact us via email * Mandatory Information Pay attention to the deadlines for appeal. Desired outcome: This review was chosen algorithmically as the most valued customer feedback. Include your email address to get a message when this question is answered. Cookie Notice Start your day off right, with a Dayspring Coffee The savings for that bill would have been $4.84. NTTA says people on the list have skipped out on $13 million in tolls, and owe another $280 million or so in late fines. This company called me and claims I drove through a Toll over 30 months ago and is charging me $49 for a $2 toll they say I skipped. Our NTTA ticket attorneys then work toward a resolution of the failure to pay tollway ticket as well as a fair and reasonable restitution agreement to the NTTA. NTTA Fees I have called numerous times to pay off every single one of my tolls.total of $533. 03. Select the transaction in question and follow the steps to complete your request. The program promises to review customer concerns in an impartial manner if a consumer can't get a resolution through customer service. NTTA will not accept payment and they continue to add charges. Youll need to provide a specific reason why you shouldnt have to pay the toll violation notice. I was told I could stop payment on my check. Include a detailed reason for your dispute. So in 2022 my next bill was for $13.98 (same trip KS to TX and back again). W. 75093, : The Harris County Toll Road Authority (HCTRA), can be contacted on their customer care service for toll disputes on their toll facilities or for, : The Central Texas Regional Mobility Authority (CTRMA), requires you to fill up their Toll Violation Defense Form, Disputing toll of toll pass network in Texas, Texas Department of Transportation can be approached with their online inquiry form. NTTA Tickets How To Negotiate With NTTA Traffic Ticket Lawyers In Plano, TX 214-321-4105 . As far as I know the only functional difference is that TollTag works at the airport and TxTag does not. You can dispute a charge on a Discover card online or by calling Discover customer service at 1 (800) 347-2683. Contact your credit card issuer. Sunday: Closed, 4825 Overton Ridge Boulevard, Suite #304, Fort Worth, TX 76132, 5244 S. State Highway 360, Suite #384, Grand Prairie, TX 75052, 5555 President George Bush Turnpike, Irving, TX 75038, 2110 N Galloway Ave #120, Mesquite, TX 75150. The vehicle was charged by the camera picking up the license plate. RT @HCTRA: Today's the day! This will put people out of business. Regarding Labor Day 2022 trip. If you have a prepaid toll account, you may receive a violation if there wasn't enough money in your account to cover the toll. Doesn't make it less of a scam but might give some insight as to why. This is on 183. Is this your company? Your notice sort of told you what to do, right? I called June 24 and provided both the regular toll tag account information and the Zip Cash bill information. When I asked them why their website had "bill of sale" as a valid option for a dispute, I was told that only applied to dealer sales and not individuals. The problem with this is that my truck is located in Houston and has never been to Dallas. So you do not want to ignore the citation for failure to pay tollway. They should have to prove they have contacted the people they "claim" and cannot prove they have reached out to. Most toll road operators have a website, or a toll-free phone number, where you can quickly and easily register a dispute. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I am not going to pay a toll tag or bill if the car in no longer under my name. NTTA tolltag are a bunch of Aholes so I hope to change. %%EOF If your issuing bank agrees with your claim, they will contact the merchant's bank to notify them of the disputed charge. The ombudsman assigned to Bucklin helped resolve the charges which totaled $1,664.82. I escalated to ensure all items were being paid in full. They admitted they never called, or emailed me. Ive never dealt with this before and Im not sure what my options are if any. Ripoff Report Needs Your Help! How can this be? Please call or write us at any time for an update. In general, the reasons accepted for dispute are: You can dispute the tolls of a Texas tolling agency and Texas toll tag both. Charge a decent rate. Thus person is not the only one with this issue, undisclosed charging / enforcement extortion, Ntta is saying I owe nearly $1000 when I have a tolltag, Read full review of North Texas Tollway Authority [NTTA]. I also put 60 dollars on my account to have for future trips. During the time of creation, some tolls did not get attached and i had to call in to get them taken care of. I typed in "NTTA complaints" into Google to see what would come up, and to my surprise there are many people who have the same exact story. As stated earlier the legislature has given the NTTA a lot of power when it comes to collection methods for unpaid tolls. hbbd```b``z"+] D2=0,; To dispute a charge online, click on the "Activity & Statement" page and select the transaction you want to dispute. But I said it has not been a year! I've heard of highway robbery but not from a "legal" entity. Both plans recoup the full amount of tolls due at the 50% higher ZipCash rate. I incurred an NTTA toll in mid January, but never received a bill by mail. Nearly 6,000 miles of toll roads criss-cross 21 states in the United States. However, with automatic payment systems comes the possibility that the system or you could make a mistake. For more information, please see our What happens if I dont pay my tolls in Texas? Speakers Bureau -@email You simply forgot about the purchase. There is an option to upload documents. Learn about how to pay your bill, how to set up auto payment, how to cancel account and contact customer support for ntta zipcash bill pay by using the official links that we have provided below. The Illinois Tollway gives you two ways to dispute a license tag image: You may either state that the plate is incorrect, or that the image is missing. The NTTA was also defrauded Fact #6 - I would think that D&M Leasing would know the correct address of the person who leased this RAM truck. The bill was addressed to D&M Leasing at my local address in Louisiana. The letter states that its a third notice of non-payment however like I said I have not actually received any of the notices. What do you all think. Dallas Location (NEW LOCATION) 39025 LBJ Service Road (Northwest corner of I-20 and I-35E) By signing up you are agreeing to receive emails according to our privacy policy. How can I avoid tolls like this in the future? Delivered 8/6/22 @ 10:05 am After driving 170 miles on the Kansas Turnpike and paying only $14.00 and change I got stuck in this hell hole. Go to https://www.htallc.com/tollpass to access the Highway Toll Administration website. The NTTA says that the invoices are sent to the listed address in government records and that the vehicle's owner is responsible for updating the registration. Youll be billed for unpaid tolls at the address your car is registered, and if you dont pay that or somehow miss the notice, youll probably end up seeing it on your credit report as a collection account. We completed the form for the DMV online. Before you call, have all the information ready - move date, original charges, etc. Often you have the option of appearing either in person or over the telephone. I asked that when the check was received to credit it to my new account. We will keep you informed about our progress. https://www.fhwa.dot.gov/policyinformation/tollpage/t1part3.cfm, https://www.txtag.org/en/about/faq_bills.shtml, https://www.thetollroads.com/ontheroads/commonquestions/toll-violations.php, http://www.wsdot.wa.gov/GoodToGo/faq_NOCPViolations.htm, http://www.peachpass.com/toll-violations/. NBC 5 Responds is committed to researching your concerns and recovering your money. infinitum: subject unknown ending; cary high school football coach; club head speed chart That is a far cry from paying cash of $13.98. We can't rely on gas taxes forever, but there's no simple, obvious way to integrate electric vehicles and other alternative-fuel vehicles into the funding structure. NTTA is a foreign-owned company. A Notarized Bill of Sale is attached to the NTTA dispute (7738900) showing all toll transactions occurred after the sale. I have toll tag and have for many years In August 2022, I received a zip cash bill for $2.61. Procurement Services -@email Archived post. I sent the collections firm a letter disuting the claim and asked for valodation of the . Go to the Dispute Center for details on the dispute process. The NTTA currently waives all administrative fees for TollTag customers but will begin charging TollTag customers the ZipCash rate if their account falls into arrears to offset the additional cost of collection when they are billed because their account is not updated, said Clemson. NTTA gets to collect on all the ridiculous late, admin, and whatever else fees, and TXDOT gets the money from all the citations that are wrongfully issued. Saturday/Sunday: Closed, 39025 LBJ Service Road (Northwest corner of I-20 and I-35E, located inside the Department of Public Safety office), Dallas, TX 75232, Monday - Friday: 8 a.m. - 6 p.m. We need prior warning before being charged what amounts to extortion for driving a few miles. Desired outcome: ZipCash bills are sent by mail to the registered owner of the vehicle and the rates for travel are at least 50 percent higher than TollTag rates. % of people told us that this article helped them. I received so many complaints from readers about the NTTA over-billing commuters for late toll . My name is Deanna and I'm calling from BMW of Arlington in reference to ZipCash # [protected]. Sounds simple but you know it is not that easy. Traffic on the freeway was semi lite, following an 18 wheeler and realizing my situation, I told myself it could not be that bad, wrong! They never sent a letter with proof of delivery, so there is 0 record of anything they claim happening. So I called NTTA and was told they took my car off my account. 1. However, if you recently sold your car or it was stolen, you won't have to pay the toll. Reimburse me for the Kansas charges. If youve received a toll road violation notice for someone else, for a car you sold, or for a toll you already paid, you can dispute it by phone or mail. For most cardholders, the easiest way to dispute a charge is to contact their issuing bank through their preferred customer service channel. I called again 1/8/2022 and spoke with Stephanie, she noticed that yes, in fact the vehicle is no longer under my name. The correct way to get the fees waived. It was fixed within a couple of days of submitting the dispute. However, they charged me $49 and made a claim against my flawless credit report. Calculate current tolls for all classes. Part 2 Part 2 of 3: Registering Your Dispute Download Article Call the customer service center. A Notarized Bill of Sale is attached to the NTTA dispute (7738900) showing all toll transactions occurred after the sale. I call to dispute and give them my registration of my actual car and plate number and I even give them to info to the actual owner of this car and they refuse to refund the charge. Share your photos and videos with others to prove the truth of your words. Thats when she reached out to NBC 5 Responds. The Toll Operations Division (TOD) is responsible for developing, operating, and maintaining TxDOT owned toll roads. Once on the site, in the lower right hand corner you will find an option that states: "View Receipt and Online Payment Options." After you have clicked the "Learn More" button, you will be taken to the "Locate Your Statement" page. Noriah was a mid-level manager that basically said she was unwilling to do anything for me. They probably do this because they are charged by their merchant processor per transaction. Copyright 2023 NBCUniversal Media, LLC. If the toll company reject your dispute, you can request a hearing with an administrative board. And despite months of protests, she. One of the ways they use to attempt to collect tolls is by filing a criminal charge in the justice of the peace precinct where the violations occurred on the tollway. You also answered the main question when you said you have never been in trouble before and have no idea what to do. Effortlessly add and highlight text, insert pictures, checkmarks, and icons, drop new fillable areas, and rearrange or delete pages from your document. If the tag in the image is not your license tag, you also should be able to dispute the violation and have the violation waived. So if they charge at $40 increments they are charged something like 30-40 per $40 versus 20-30 per every $2 toll charge. Forms typically are made available online or by contacting the appropriate toll agency or board. Download your adjusted document, export it to the cloud, print it from the editor, or share it with other people using a Shareable link or as . Order/Transaction ID. No eat for me. On Monday, October 17 around 4:45pm, I was on 121 heading South in the far left lane with the intention of getting on the 183 toll road when I saw that the charge would be $21.95. For some card companies, filing a dispute can be as simple as making a phone call to customer service or even logging onto your online account, clicking on the charge in question, then clicking a button that says "Dispute This Charge" - or something similar. I'm kindly asking NTTA to either write off these charges or have them moved to the current owner. Jennifer reviews, fact-checks, and evaluates wikiHow's legal content to ensure thoroughness and accuracy. All disputes concerning any ZipCash invoice or transaction, including any claim for damages, must be submitted in writing to: NTTA Customer Service Center, P.O. NTTA has violated my Civil Rights, American with Disability Act and Texas Transportation Code 372.053 SEC 372.001 as NTTA ignore my request for a hearing. Find out the toll facility whose tolls you want to contest and contact the corresponding authority: As Texas allows some out of state toll passes, you will have to contact the concerned authority for contesting their toll violation: TollGuru is a product of MapUp and reflects our mission to serve businesses of all sizes. Call us at 844-5RESPND (844-573-7763) or fill out our customer complaint form. The NTTA has been given a lot of power by our Texas legislature to attempt to collect alleged outstanding debts owed to them for failure to pay tollway. Desired outcome: 0 Juneteenth - June 17 & 19 Texas state senators are. This 2011 Honda CRV no longer belongs to me. - Registration block never lifted after paid. How to dispute NTTA charges? Keep in mind that I have called NTTA customer service multiple times since the beginning of this year and not once was it mentioned that I had an unpaid balance from 2015. I call to dispute a billing that was sent to me 1/12/2023 in the amount of $5.07 and spoke with kim regarding the matter as i have not been to Texas on a tollway at anytime when visiting texas period so they must gotten my information from a frontage rd cause i don't travel on any tolls roads. I disputed a charge on the website with the dispute option. Call us at 844-5RESPND (844-573-7763) orfill out our customer complaint form. I unknowingly acquired several letters from NTTA and now have an outstanding balance of $243. Therefore, I believe the bill is incorrect. Tollway Access Request (for contractors only) -@email, Government Affairs Contact As of this date i have not been notify of my hearing request from NTTA Hearing Coordinator. Issues may also be reported by mail to: We currently are awaiting a date from the Courts for our hearing. We may send additional relevant information and comments while we research your concern. Two employees told him that if he didn't pay the bill, he could be arrested, he said. I want information on how to check for outrageous toll charges in advance of a trip. Enter the desired address or select "USE CURRENT LOCATION" from the address/place search bar. Because the previous rep didnt do her job right, i have to pay expensive fees. I havent been on the toll road for three years, and Im the time since the registration block was placed on my account, my car was in the shop and not being driven AT ALL because it was broken.
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