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Originally I was getting the phone calls but wasnt able accept the call. In an effort to bolster community awareness and crime prevention, the Department has partnered with TriTech Software . You will be required to confirm your consent to the location service (opt-in) by pressing or saying 5. Correspondence must include the inmate name . The Opt-In process will sent an automated IVR call asking you to press or say 5 to confirm your consent to be located. If you already have an AdvancePay account, you will have to add funding to the account to unblock correctional facility phone numbers. Step 4 Dial your credit card number when prompted to do so. Inmate Information | Orange County - Orange County, California Answer: Direct Pay lets you add funds to a particular phone number. This is not a Cellular Provider application. 1. New York, NY 10012, Main: 212-614-6464 If you have a billing question you should call Paytel at 1.800.729.8355. Like I said this has been happening intermittently on both phones for a year. iOS users can download the CrimeMapping mobile app from the Apple App Store. Yes, a customer service representative fee is higher. All calls are subject to recording and/or monitoring, except for legal, AIDS hotline and Ombudsperson calls. live, work, and play, today and for generations to come, by providing outstanding, cost-effective They don't care if you're on the National Do Not Call Registry. You will need to know the facility name, state, and the incarcerated individuals name or ID. // -->